How many questions can I have in a survey?
As many as you want! We recommend limiting the questions
for the quick Flash® surveys to five questions. Each
question can have up to five potential answers. For full
fledged surveys with SurveySOURCE 2.0, there are no limits.
Do people actually answer surveys? How can I increase participation
Surveys have always been a useful source of marketing research.
SurveySOURCE Flash Surveys get noticed and use a variety
of animations to keep interest high. To increase your participation
rate. try combining SurveySOURCE with LotterySOURCE to offer
prizes for completing surveys.
How detailed can my results be?
SurveySOURCE Flash Surveys tally votes using unscientific
means. SurveySOURCE 2.0 is a full fledged survey deployment
and analysis tool. Answers to your survey questions will
be graphed and the results downloadable. You can compare
many results online and download individual results.
What if I want to change the questions in my survey from
time to time?
You will have unlimited access to your survey questions
and data during yoursubscription.
How much does your service cost?
SurveySOURCE Flash Surveys cost $75 / month per survey.
SurveySOURCE 2.0 surveys cost $500 / month per survey.
Do you offer any packages where I can use all of UpOnline's
UpOnline MailSOURCE full-source gives you access to all the
tools in UpOnline’s arsenal.
Do you track with cookies?
No, SurveySOURCE has been developed to work within
the strictest of privacy policies.
Can I see who answered particular question with what answer?
Yes! SurveySOURCE 2.0 gives you full downloadable
What do I do if I have a problem with my service (i.e. password
or other technical issue)?
UpOnline personnel are always available to help with
any problems you may have. A contact person is assigned to
your company when you join UpOnline and support services are
available via Fax, Phone, and Email.
How do I get started?
Contact your UpOnline representative
and we will start you on your way!